Products

13 products

Is it 100% hand-painted?

Yes, 100%. Every single portrait is meticulously hand-painted with professional oils and acrylics based on your photo. It is a one-of-a-kind, authentic piece of art crafted exclusively for your family. No digital prints, ever.

Will I see a preview before shipping?

Yes, absolutely! Before shipping, I’ll send you a digital preview for your approval. Your artwork will only be carefully packaged and shipped once you are 100% happy with it.

How long does the process take?

Creation: 7–12 days (varies slightly by order volume).

Shipping: 7–15 days worldwide.
Once shipped, a tracking number will be sent straight to your email.

Can I request changes?

Of course. I offer free, unlimited revisions to ensure the final portrait perfectly captures your pet’s true spirit. Your satisfaction is my top priority.

What is your refund policy?

Due to the personalized, 100% hand-painted nature of our artwork, our policy is designed to balance artist craftsmanship with your peace of mind:

  • 24-Hour Grace Period: Full, unconditional refund within 24 hours of placing your order.
  • Risk-Free Creation: Unlimited free revisions until you absolutely love the artwork preview.
  • Damaged Items: If your order arrives damaged due to shipping or packaging, I will redraw it for free or issue a full refund.
  • Custom Order Policy: Once painting begins (after 24 hours), refunds cannot be issued for a change of mind or non-quality reasons.

Have any questions? Reach out anytime at support@bolapawzi.com