All our pet products are made of high quality and environmentally friendly materials. Each customized product undergoes a rigorous quality check before shipping. Our goal is to provide you with durable, safe products that will ensure they last for a long time.

Each portrait is typically painted over the course of three weeks, with about 7-14 days of drying time needed before shipment or pick up of the piece.

After placing the order, if you need to replace the photo, contact us within 12 hours can be free for you to modify, if more than 12 hours need to pay 20% of the amount as a modification fee
In addition, in the work of the initial completion of the work, we will send you the finished photo to confirm that you can put forward 3 free modification opportunities.

Yes, but you are responsible for all shipping costs. You can check the shipping cost you need to pay on the product also page.

We do portraits of all types of pets. Fish, birds, hamsters, rabbits, lizards, snakes, horses and the list goes on. If you have a photo of your pet, we will make it into a masterpiece.

Since customized products are made just for you, we generally do not accept returns unless there is a quality issue. If the product is defective or damaged, please contact us within 7 days of receiving the item. We will offer a replacement or refund after assessing the situation.