Yes, 100%. Every single portrait is meticulously hand-painted with professional oils and acrylics based on your photo. It is a one-of-a-kind, authentic piece of art crafted exclusively for your family. No digital prints, ever.

Yes, absolutely! Before shipping, I’ll send you a digital preview for your approval. Your artwork will only be carefully packaged and shipped once you are 100% happy with it.

Creation: 7–12 days (varies slightly by order volume).

Shipping: 7–15 days worldwide.
Once shipped, a tracking number will be sent straight to your email.

Of course. I offer free, unlimited revisions to ensure the final portrait perfectly captures your pet’s true spirit. Your satisfaction is my top priority.

Due to the personalized, 100% hand-painted nature of our artwork, our policy is designed to balance artist craftsmanship with your peace of mind:

• 24-Hour Grace Period: Full, unconditional refund within 24 hours of placing your order.
• Risk-Free Creation: Unlimited free revisions until you absolutely love the artwork preview.
• Damaged Items: If your order arrives damaged due to shipping or packaging, I will redraw it for free or issue a full refund.
• Custom Order Policy: Once painting begins (after 24 hours), refunds cannot be issued for a change of mind or non-quality reasons.

Have any questions? Reach out anytime at support@bolapawzi.com